Shipping and Returns Policy
Holy Land Artworks is committed to providing optimal online shopping experience. We trust that you will find all the information that you need here. If you have any further questions or comments please don't hesitate to contact us.
Shipping Fees:
The prices at Holy Land Artworks do not include the shipping fees. Shipping fees will be calculated automatically by the system depending on the total weight of your order, nature of your purchased items, and your geographical location. The shipping fees will be added to your cart total and paid for at check out. Periodically, we offer free shipping for items or cart totals, so keep an eye on our website or subscribe to it to receive latest offers.
Handling Time:
Your order will be packed carefully and sent to you within 3 working days after your payment has been processed unless otherwise expressed in the product description, as some custom made or personalized items take longer to be prepared. Please double check the description of the product your ordered for handling time.
Shipping Time:
Holy Land Artworks will provide you with a tracking number for your order once it is shipped so you can conveniently track your order which usually takes between 6 – 14 working days to be delivered to the address you provided.
Returns and Refunds:
Holy Land Artworks does not offer refund or return to shipped items. Your package is our responsibility till you receive it safely. If any of the items you received are damaged due to shipping, Holy Land Artworks will send a replacement free of charge.
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Please Note:
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If a customer gives an incorrect address and the package is returned to us, all potential customs charge/return shipping charges and the cost of reshipping to correct address will be at the expense of the customer. Please double check your address entry when ordering.
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Product prices and shipping fees do not include your local taxation fees. Customers assume any and all risk, and are solely responsible for, any customs issues, including but not limited to, the inspection, confiscation or fees charged regarding the shipment. Customs policies vary widely; you may or may not be required to pay additional taxes by your government, if in doubt you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We cannot be held responsible for packages being held up at any country's custom offices.
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We hope your purchasing experience from Holy Land Artworks will be enjoyable as we do our best to constantly earn your confidence.